Privacy Policy
Last updated: June 2026
Information We Collect
When you interact with Swallow Base, we may collect the following information:
- Contact information: Name, email address, and message content when you use our contact form.
- Booking information: Name, email, dates, and location preferences when you reserve a Pass.
- Usage data: Anonymous analytics data about how you navigate our website (pages visited, time spent, device type).
- Cookies: Essential cookies for site functionality. We do not use advertising or tracking cookies.
How We Use Your Information
We use the information we collect to:
- Process Pass reservations and communicate booking details.
- Respond to inquiries submitted through our contact form.
- Send occasional updates about Swallow Base (only with your explicit consent).
- Improve our website and services through anonymous usage analytics.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Storage & Security
Your data is stored on secure servers. We implement industry-standard security measures including encrypted connections (SSL/TLS) for all data transmission. Booking and contact data is retained for the duration of your relationship with Swallow Base and deleted upon request.
Third-Party Services
Our website may use the following third-party services:
- Cloudflare: Website hosting and security (CDN, DDoS protection).
- Google Fonts: Typography delivery.
- Instagram/Facebook: Social media links (no tracking pixels embedded).
Each service has its own privacy policy governing the data it processes.
Your Rights
Under applicable privacy laws, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with your local data protection authority.
Japanese Data Protection
Swallow Base operates under Japanese law. We comply with the Act on the Protection of Personal Information (個人情報保護法, APPI) as amended. For residents of the European Union, we also respect GDPR principles regarding data minimization, purpose limitation, and your right to be forgotten.
Contact
For privacy-related inquiries or to exercise your data rights, contact us at:
Email: info@swallowbase.com
Operator: Lila.Inc — Japan